An insurance advisor listening to a customer across a meeting table.

AI sales OS for insurance distribution

Every new agent, ready before the customer conversation.

The operating system for high-trust, high-value sales.

Intalk turns your best managers’ know-how into practice, review and rule checks, so agents rehearse real customer situations and managers see the evidence.

Now opening pilots with US agencies, IMOs and FMOs — for owners and sales-ops, training, QA and compliance leaders.

  • KRW 500M+
    Total company revenue, Jan–Aug 20261
  • 23
    Paying recruiting agencies in Korea2
  • 80
    Agencies onboarded2
  • 2 · 7 · 1
    Patents granted · pending · PCT5
  • Training PoCShinhan Life Vietnam
  • Award · VND 200MGlobal Shinhan InnoBoost
  • Sandbox pilotiM Life (DGB Financial)
  • Commercialization PoCWoori Financial Group

01 — The problem

What does it cost when a new agent isn’t ready?

In insurance distribution, the agency owns the training burden. Managers answer the same questions again and again, coach from memory, and learn who is struggling only after results drop. These are the points where the journey breaks, as described by Korean agency managers.

A new agent on a headset frowns at her laptop and a binder of notes while, behind her, a manager coaches someone else.
The buyer owns the training burden.Agency owners and training / QA leaders
  1. 01

    Recruit & match

    Candidate lists overflow, but candidates skip meetings after matching. The bottleneck isn’t candidate count.

  2. 02

    Exam & appointment

    Post-license training depends on one manager’s personal experience and manual work.

  3. 03

    Consult & sell

    Managers can’t see consultation quality. Records are scattered across spreadsheets and chat apps.

  4. 04

    Underperformance

    Weak results after appointment, a warm network exhausted. Coaching needs are noticed too late.

  5. 05

    Churn

    Early attrition leaves hiring and training costs unrecovered.

I want to know in advance who will stay.

Asked for: aptitude insights and earlier coaching signals.

Record and analyze calls without manual entry.

Asked for: call transcription, analysis and automatic CRM entry.

Keep evidence of how the sales process was explained.

Asked for: rule checks and an evidence log.

What branch managers want: interviews and operating data from 23 paying Korean agencies.2

02 — Try it

One objection. Three answers. See the review.

This is the loop your agents practice in: answer a customer, get scored on approved criteria, and see what the rule check catches before a real customer ever hears it.

Scenario · Term life · Suitability

A customer in their forties is comparing two term life plans and asks:

“Why are you recommending this plan? Is it really the best fit for me?”

Pick the answer your newest agent would give.

Review

–/ 4 criteria

  • Needs confirmedWaiting for an answer
  • Reasons explainedWaiting for an answer
  • Uncertainty disclosedWaiting for an answer
  • Agreed next stepWaiting for an answer
INCE rule checkPick an answer to run the check.

Run this on your own scenarios

Illustrative example in English. In a pilot, the scenarios, criteria and rules come from your organization’s approved material.

03 — Product

Practice before the customer conversation.

One loop, run on your own approved material. AI handles the repetition; your managers keep the judgment.

  1. Rehearse

    One customer situation at a time, built from the products and rules your organization has approved.

  2. Review

    Answers are scored on a fixed rubric with the evidence attached, so a manager can judge in minutes.

  3. Practice again

    A clear next action: the weak topic, the corrected explanation, and another round until it holds.

Intalk Care practice-and-review screen in Korean: a customer question, the agent's practice answer, buttons to review the answer or practice again, and the reviewer's criteria: needs, transparent reasons, uncertainty, and an agreed next step.
Intalk Care practice-and-review screen (design prototype, Korean UI, synthetic example). An English workflow is part of the US pilot scope.
Live

Intalk Partners

For agents and prospective agents

  • Compare 32 insurers and match to agency branches
  • Five-axis AI aptitude test: empathy, ethics, comprehension, compliance, persuasion
  • Licensing-exam and consultation practice

Korean recruiting platform. Free for candidates.

LivePilot

Intalk Care

For branch managers and admins

  • Candidate matching and onboarding management
  • AI role-play training with virtual customers
  • Call transcription → AI analysis → automatic CRM entry
  • Manager dashboard for retention and coaching priority

Matching and enterprise scopes.

Built · PoC

INCE engine

For agency HQs and insurer compliance teams

  • Flags likely solicitation-rule violations in calls and AI answers
  • Cited clauses and rule-version logs to support human review

Enterprise: scoped PoC, then a separately agreed license.

LivePilotPlannedStatus as reported by the company, October 2026.

04 — How the checks work

Generated answers don’t reach customers unchecked.

INCE separates understanding from judgment. A language model structures what was said; encoded rules and a solver decide whether it holds. Anything uncertain goes to a person.

  1. Input

    Your rules and the conversation

    Policy terms, internal rules and the consultation content.

  2. Stage 1 · Understand

    Structure each claim

    An LLM turns every sentence into explicit claims.

  3. Stage 2 · Rule check

    Test against encoded rules

    An SMT rule set and the Z3 solver test claims for violations.

  4. Stage 3 · Block

    Stop or escalate

    Exaggeration, misguidance and banned phrases are blocked. Low confidence goes to human review.

  5. Output

    Verdict with evidence

    Verdict, cited clause and rule-version log, kept together.

Evidence-led review

Verdict, cited clause and rule version are logged together to support internal review and audit preparation.

Rules change without retraining

Encoded rules can be revised without retraining the language model. Changes still get expert review and regression testing.

2granted7pending1PCT

Patented proprietary engine. Domain rules and training data support the proprietary layer.5

Coverage depends on the rules, inputs and evaluation set. Evaluation targets for pilots are agreed with each customer; human review remains part of the workflow.

05 — Start with a pilot

A four-week pilot with a decision at the end.

One workflow, measured against your own baseline. If it doesn’t clear the bar we agreed on, we narrow the scope or stop.

What does an unready agent cost you?

Set the sliders to match your team. The pilot measures the real number against your baseline.

60
20 h
$60

Manager time on onboarding

1,200hours / year

About $72,000 a year, or 30 working weeks of a manager.

Back each year at the pilot target of 20% less manager time

$14,400

Scope a pilot around this number

Your inputs, simple arithmetic. Not a forecast or a guarantee.

ElementProposed agreement
Scope and ownerOne workflow, 5–10 agents, one training manager and a named budget sponsor.
BaselineTime the current task and score a baseline on a fixed, human-reviewed rubric.
EvaluationEquivalent unseen scenarios at the end. We record completion, rubric scores and manager review time.
Decision criteriaAgreed before we start. For example: 20% less manager time, an 80% rubric threshold and no critical rule errors in the evaluated sample.
Buyer commitmentSponsor, evaluation access, scope, commercial terms and a dated paid-conversion decision.
Stop or narrowNo sponsor, unusable data or a missed bar triggers a re-scope or a stop.

A four-week pilot ends in a decision, not an open-ended trial.

What we measure

  • Time to a new agent’s first result
  • Managers’ repeat answers and review time
  • Repeat errors and retraining frequency
  • Consultation quality and retention

Built for teams that train many agents and answer for their quality

  • See which new agents are ready before they reach customers
  • Shorter ramp without adding trainers or managers
  • A paid-license decision made on your own baseline
  • Scenario practice built from your approved scripts and product guides
  • Rubric scores with the evidence attached, reviewable in minutes
  • Weak topics queued for the next practice round
  • Explanations checked against your encoded rules before customers hear them
  • Cited clause and rule-version log behind every verdict
  • Low-confidence cases routed to a person, never auto-approved
FMOs & IMOsLarge agenciesTelesales teamsMedicareHealthLifeInsurer agency channels in ASEAN

06 — Traction

A commercial base in Korean insurance.

Intalk has run recruiting, onboarding and consultation training for Korean insurance agencies since 2022. That operating base is where the product, the data and the next market come from.

KRW500M+

Total company revenue, January–August 20261Services & projects incl. · not ARR

23

Paying recruiting agencies2September 2026

80

Agencies onboarded2September 2026

2,847

Partner records on Intalk Partners3Agents & prospective agents

500K+

Consultation records3Company-reported

105×32

Scenarios × insurers in the financial-planning simulation3Company-reported

All figures are company-reported and unaudited. See notes.

On stage at Shinhan Financial Group's AX Technicolor Demo Day 2026, under the intalk logo, an Intalk representative holds a board reading Global Shinhan InnoBoost Open Innovation Reward, VND 200,000,000.
AX Technicolor Demo Day 2026. Intalk received the Global Shinhan InnoBoost Open Innovation Reward (VND 200,000,000) from Shinhan Financial Group.

Institutional projects

Each has a different scope. PoCs, pilots and program selections are not commercial contracts, and names identify project context, not endorsement.

  • Shinhan Life VietnamPoCSelected for the SBA × Shinhan Financial Group Vietnam open innovation program (June 2026). AI role-play PoC for agent training: approved-material learning, quizzes and review, progress and weak topics, manager dashboard.
  • Global Shinhan InnoBoostAwardOpen Innovation Reward, VND 200,000,000, at AX Technicolor Demo Day 2026.
  • iM Life (DGB Financial)PilotRegulatory-sandbox commissioned test: an AI financial-planning chatbot in the digital channel (2024–2026).
  • Woori Financial Group DinnoLabPoCJeonbuk cohort 1: Intalk Care commercialization PoC.
  • Financial Services Commission, KoreaSandboxSelected for the 10th financial regulatory sandbox commissioned test (2024): AI financial-planning simulation and consumer protection.
  • SoLaShi · BKPlus (Vietnam)MOUMemoranda of understanding with Vietnamese companies.

Programs & R&D

  • KOTRA Invest KOREA Startup Program
  • KOSME Global Startup Academy, cohort 7
  • 4 S&T Institutes Global Launchpad (US East)
  • Singapore Deep Tech PoC program, final selection
  • Pre-TIPS, completed (final evaluation passed)
  • Didimdol technology R&D, KRW 120M
  • D-Testbed, 2023–2025
  • Data Voucher, 2024 and 2025
  • Korea AI Verification Institute: chatbot quality verification (2025)
  • Certified corporate R&D center

Operating base

Korea

Paying agencies, product and data. Seoul HQ.

Training PoC

Vietnam

Agent training with Shinhan Life Vietnam.

ASEAN hub

Singapore

Partners and PoC opportunities across ASEAN.

Entry market

United States

Agencies with a named training or QA owner.

Insurance first, then adjacent high-trust sales teams where accurate, accountable explanations matter, such as finance and pharma.

Three distinct commercial paths

PathBuyerCommercial basis
RecruitingKorean general agenciesCandidate-matching packages
Annual licenseKorean agency seatsPer seat, per year, prepaid
EnterpriseInsurers and sales teamsScoped pilot, then a separately agreed license

The public free-launch offer is separate from paid enterprise work.

For investors

The case in five lines.

Every number is company-reported. The investor overview has the evidence behind each one, the unit-economics definitions we report against, and what we are testing next.

Problem
Insurance agency managers carry repeated onboarding and coaching work, and pay for it in ramp time and early churn.
Wedge
A Korean recruiting business with paying agencies gives us customer access and operating data to test the next workflow.
Proof
KRW 500M+ total revenue in January–August 2026 and 23 paying recruiting agencies.1
Model
Recruiting packages, annual per-seat licenses and scoped enterprise work, each on separate terms.
Expansion
US entry through agencies with a named training or QA owner, then insurers’ agency channels in ASEAN and adjacent high-trust teams.

07 — Team

Insurance experience meets AI depth.

Portrait of Ian Yoo

Ian Yoo

Founder & CEO

  • Insurance field experience
  • Mirae Asset Life, Toss
  • Three-time founder
Portrait of Heejin Choi

Heejin Choi

AI engineering

  • PhD in Computer Science, TTIC
  • Google, Coupang
Portrait of Hyerim Kim

Hyerim Kim

Strategy

  • Data Analytics, NYU
  • Financial-services strategy and operations

From the founder

“Intalk isn’t here to replace salespeople. We turn managers’ experience into a system, so the people in the field can help customers more accurately and more responsibly.”
Ian Yoo, Founder & CEO

08 — Meet us

In Washington and Singapore this fall.

Running an agency, a training or QA team, or investing in insurance distribution? Book 30 minutes with us on the ground.

  • Oct 19–23, 2026Washington, D.C.

    DC Startup & Tech Week 2026

    With the 4 S&T Institutes Global Launchpad.

    Request a meeting
  • Oct 27–29, 2026Singapore

    SWITCH 2026

    Singapore Week of Innovation and Technology.

    Request a meeting
  • Oct 30, 2026Singapore

    Singapore Deep Tech PoC Engagement Forum

    Selected for the Singapore Deep Tech PoC program.

    Request a meeting

09 — Global launch

Intalk AISO opens beyond pilots on November 30.

Our general launch brings practice, review and coaching to more high-trust sales teams. Apply now, and we’ll review the right starting point for yours.

12months free
after launch

Planned launchNovember 30, 2026

  1. ApplyTell us about your team and role.
  2. We reviewFit, seats and the right starting point.
  3. Start at launchOnboarding from November 30, 2026.

Applications are reviewed. Submitting one does not confirm approval, seats or immediate access; participation, scope and any services outside the offer are confirmed with your team. The free-launch offer is separate from paid enterprise work.

Apply for launch

Start with your team.

A few details about your organization and role. We reply with a clear next step.

Apply for 12 months free

Prefer a conversation first? biz@intalk.im

We use what you share only to review and answer your application. Privacy notice

10 — Questions

What teams ask first.

Is the product available in English?

The product UI is Korean today. For a US pilot we build the English workflow and scenarios around your material, and we agree up front what “ready” means and how it is measured.

What do you need from us to start?

One workflow, 5–10 agents, a training manager who owns the pilot, a named budget sponsor, and the approved material the scenarios should follow: scripts, product guides and compliance checklists.

How do you handle customer data?

Data permissions are agreed in writing before delivery. Practice scenarios can be built from synthetic or de-identified examples, so a pilot does not need access to live customer records.

Will it follow our compliance rules?

We encode the rules from your material, such as required disclosures and phrases agents must avoid, and INCE checks practice answers and AI-generated answers against them. Coverage depends on the rules and the evaluation set, so uncertain cases go to a person, and “no critical rule errors in the evaluated sample” is one of the decision criteria.

Does it replace agents or managers?

No. Intalk turns your managers’ experience into practice and review, so agents get more repetitions and managers stop repeating themselves. People make the final call on anything a customer will hear.

What does “12 months free” include?

Use of Intalk AISO for 12 months from the general launch, planned for November 30, 2026. Which features, how many seats and any services outside the offer are confirmed with your team when we review your application. It is separate from scoped enterprise pilots.

Is the demo on this page the live product?

No. The demo and the review cards are illustrations in English that show how the loop works. The current product UI is Korean; the screen in the Product section is a design prototype with synthetic data.

What does a pilot cost, and what happens after?

Scope, price and start date are agreed before delivery, together with a dated decision on a paid license. If the pilot clears the agreed bar, it converts to an annual license and expands team by team. If it doesn’t, we narrow the scope or stop.

11 — Contact

Start with one workflow.

Insurance & sales teams

Scope a pilot

A 30-minute call about one workflow, then a draft scope with a baseline and a success bar.

Investors & partners

Get the company overview

Our investor materials, with the evidence behind every number and what we are testing next.

Press

Media inquiries

Interviews, fact checks and logos. We answer in English and Korean.

Company facts

Founded
November 2022
Headquarters
Seoul, Korea
Founder & CEO
Ian Yoo (유인창)
Products
Intalk Partners · Intalk Care · INCE
Markets
Korea · Vietnam · Singapore · United States

Notes & sources

  1. Total company revenue for January–August 2026, company-reported and unaudited. Includes services and projects; it is not SaaS ARR.
  2. Agency counts as of September 2026, company-reported. Problem statements and requests come from interviews and operating experience with paying Korean general agencies (GAs, independent insurance brokerages); requests shown are not a statement that all features are live.
  3. Company-reported data counts. Counts are not a claim of unique records, exclusive rights or measured model improvement.
  4. Product status (live, pilot, planned) as reported by the company in October 2026. The product UI is currently Korean.
  5. Company-reported intellectual property: 2 patents granted, 7 pending and 1 PCT filing. A patent count alone does not establish claim coverage or commercial relevance.
  6. Pilot terms are a proposed protocol. Baseline, thresholds, price, start date and data permissions are agreed with each customer before delivery.